Shipping policy

Last Updated: July 29, 2026

Thank you for shopping with Megamire. This Shipping Policy explains how we process, ship, track, and deliver orders placed through our website.

This policy applies to orders placed through https://www.megamire.com/.

Order Processing Time

Our standard order processing time is 1–3 business days after payment confirmation.

For processing purposes, business days are Monday through Saturday, excluding applicable U.S. public holidays.

Orders placed on Sundays or applicable public holidays will begin processing on the next business day.

Order processing may include:

  • Payment authorization
  • Order and address verification
  • Product availability confirmation
  • Fraud-prevention review where applicable
  • Preparing the order for shipment

During public holidays, promotional periods, seasonal demand, or periods of unusually high order volume, processing may require additional time.

If a material delay affects an order, we will contact the customer using the email address provided during checkout when reasonably possible.

Shipping Destinations

Megamire ships to the United States and other supported international destinations.

International shipping is available only to countries or regions that can be selected during checkout. Shipping availability may depend on the destination, product availability, carrier service, and checkout configuration.

If a country or region cannot be selected during checkout, we are unable to ship the order to that destination at that time.

United States Delivery Estimates

Estimated delivery time for orders shipped within the United States includes both order processing time and shipping transit time.

Order Processing Time
1–3 business days

Standard Shipping Time
6–9 business days after processing

Total Estimated Delivery Time
7–12 business days after payment confirmation

The total estimated delivery time is calculated as follows:

Total Estimated Delivery Time = Processing Time + Shipping Time

These timeframes are estimates and are not guaranteed delivery dates.

International Delivery Estimates

International shipping is available only to supported destinations shown during checkout.

International delivery estimates may vary depending on the destination, carrier service, customs procedures, local delivery conditions, and other factors associated with the order.

Where available, the applicable international delivery estimate may be displayed during checkout, in the Shipping Policy, or through order-related communications.

International orders may require additional time for customs clearance or local delivery processing. Customs and government processing times are outside Megamire’s direct control.

Shipping Cost

Megamire provides free standard shipping on all orders shipped to supported destinations, including eligible United States and international orders.

Standard Shipping Cost
Free

Free standard shipping applies to the original outbound shipment. It does not mean that ordinary customer-requested return shipping or reshipment caused by an incorrect address, refused delivery, or other customer-related delivery issue is free.

Applicable sales taxes, import duties, customs charges, or other government-imposed amounts are separate from the standard shipping charge. Their application may depend on the destination and applicable law.

Shipping Carriers and Fulfillment

Orders may be prepared and shipped through applicable carriers, logistics providers, suppliers, or fulfillment service providers depending on product availability, destination, and operational requirements.

The carrier used for an order may vary. Customers generally cannot select a specific carrier unless that option is displayed during checkout.

Order Tracking

After an order has been shipped, a shipping confirmation email containing tracking information will be sent to the email address provided during checkout when tracking is available.

Tracking information may not update immediately after a shipping confirmation is issued. Carriers may require additional time to scan the package and update their tracking system.

If tracking does not update immediately, please allow time for the carrier’s system to display the latest shipment activity.

Delivery Delays

Processing and delivery delays may occur because of circumstances such as:

  • High order volume
  • Carrier delays or service interruptions
  • Weather or natural events
  • Public holidays
  • Customs procedures
  • Local delivery restrictions
  • Incomplete or inaccurate shipping information
  • Events outside our reasonable control

If we become aware that an order cannot be shipped within the disclosed processing timeframe, we may contact the customer with an updated estimate and available options.

Depending on the circumstances and applicable law, available options may include accepting the delay or canceling the affected item or order for a refund.

Accurate Shipping Information

Customers are responsible for providing complete and accurate shipping and contact information during checkout.

Please review the following information before submitting an order:

  • Full name
  • Street address
  • Apartment, suite, unit, or building number
  • City
  • State, province, or region
  • ZIP or postal code
  • Country
  • Phone number
  • Email address

Incorrect, incomplete, or undeliverable address information may result in processing delays, failed delivery, package return, or additional reshipment costs.

If you notice an address error after placing an order, please contact us at hello@megamire.com as soon as possible.

We will make reasonable efforts to assist, but address changes cannot be guaranteed after order processing or fulfillment has begun.

Failed Delivery, Refused Packages, and Returned Shipments

A package may be returned to the sender because of:

  • An incorrect or incomplete address
  • Multiple unsuccessful delivery attempts
  • Failure to collect the package
  • Refusal of delivery
  • Local carrier restrictions
  • Other delivery problems not caused by Megamire

If a package is returned, we may contact the customer using the information provided with the order.

If the customer requests reshipment after a delivery failure caused by incorrect information, refusal, failure to collect the package, or another customer-related issue, the customer may be responsible for the applicable reshipment cost.

Any refund eligibility for a returned shipment will be reviewed according to the order circumstances and our Return & Refund Policy.

Lost, Delayed, or Missing Packages

If a package appears delayed, lost, or marked as delivered but cannot be located, please contact us at hello@megamire.com and include the order number and tracking information.

Before contacting us, customers may wish to:

  • Confirm the shipping address shown in the order confirmation
  • Review the complete carrier tracking history
  • Check the mailbox, porch, front entrance, building reception, or other delivery location
  • Ask household members, neighbors, or building staff whether they accepted the package
  • Contact the carrier for available delivery details

We will review the available order and tracking information and assist with the next appropriate steps.

A carrier investigation may be required before a package can be confirmed as lost. Investigation and resolution time may depend on the carrier and the circumstances of the shipment.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

If an item arrives damaged, defective, or different from the item ordered, please contact us at hello@megamire.com as soon as reasonably possible.

Please include:

  • Your order number
  • A description of the issue
  • Clear photographs of the item
  • Photographs of the packaging and shipping label where relevant

Please retain the item and its original packaging until we have reviewed the information and provided instructions.

We will review the matter and provide an appropriate resolution in accordance with our Return & Refund Policy.

Order Changes and Cancellations

Customers may contact us at hello@megamire.com as soon as possible to request an order change or cancellation.

Requests to change or cancel an order cannot be guaranteed after processing or fulfillment has begun.

If an order has already been shipped, the customer may need to receive the package and request a return according to our Return & Refund Policy.

Contact Information

For questions about order processing, shipping, delivery, tracking, or a shipment issue, please contact Megamire using the information below.

Store Name
Megamire

Website
https://www.megamire.com/

Email
hello@megamire.com

Phone
+1 931-228-0106

Business & Contact Address
183 Gordon St
Pulaski, TN 38478
United States

Customer Support Hours
Monday – Saturday: 9:00 AM – 5:00 PM CT
Sunday: Closed